j77 car Privacy Policy

1. Introduction and Scope

j77 car takes your privacy seriously. This privacy policy explains what information is collected from you when you use j77 car's website, mobile application, and all related services, how that information is processed, and what measures we take to protect your rights.

This policy applies to all registered and unregistered users of the j77 car platform. By using our services, you accept the terms of this privacy policy. We ask that you carefully read our Terms and Conditions before using our services, as these two documents complement each other.

In this document, "we", "our", or "j77 car" refers to the entity that operates the j77 car platform. "You" or "user" means any person who visits our platform or uses our services.

2. Information We Collect

j77 car collects user information through various means. The type of information collected depends on how you interact with us.

2.1 Information You Provide Directly

When you register an account, make a deposit or withdrawal, or contact our support team, the following information may be collected:

• Full name and date of birth (for age verification — our services are available only to persons aged 21 or above)
• Email address and mobile number
• Residential address
• National ID or passport number (where identity verification is required)
• Financial details such as bKash, Nagad, or Rocket mobile wallet numbers and bank account information
• Your chosen username and password (passwords are always stored in encrypted form, never in plain readable text)

2.2 Information Collected Automatically

When you use our platform, certain information is collected automatically:

• IP address and device identifiers
• Browser type, operating system, and device model
• Time spent on the platform, pages visited, and links clicked
• Login and logout times and dates
• Gameplay history, betting activity, and transaction records

2.3 Information Received from Third Parties

In some cases, we may verify information through trusted payment processors or identity verification services. Only the information necessary to complete the verification is exchanged — the third party does not retain the information collected about you.

3. Use of Information

j77 car uses collected information only for specific and legitimate purposes. Each use is described in detail below:

3.1 Account Management and Identity Verification

Personal information is used to create, manage, and secure your account. Age and identity verification are part of our responsible service commitment.

3.2 Processing Financial Transactions

Payment-related information is used to correctly process your deposit and withdrawal requests. This includes preventing financial fraud and confirming the authenticity of transactions.

3.3 Customer Support

When you contact our 24/7 live chat or email support, your previous transaction and account information is used to resolve your issue quickly.

3.4 Platform Improvement and Analysis

By analysing user behaviour, we improve platform performance, add new features, and make the experience easier to use. This information is always analysed in aggregate, not at an individual level.

3.5 Promotional Communications

If you have consented to receive our notifications, j77 car may inform you about bonuses, promotional offers, and new games. You can withdraw this consent at any time.

3.6 Responsible Gaming

Gameplay data is monitored as part of our responsible gaming programme. If excessive betting patterns are observed for any user, support is offered.

4. Data Storage and Security

j77 car uses industry-standard technology to protect your information. All data stored on our servers is secured with SSL encryption.

4.1 Encryption

All data transfers between users and our servers are encrypted using TLS (Transport Layer Security). Passwords and financial information are stored using the highest-grade hashing algorithms.

4.2 Access Control

Only authorised staff can access your personal information, and only when required for a specific task. Staff receive regular privacy training.

4.3 Data Retention Period

We retain your information for as long as your account is active. After an account is closed, financial records and transaction history may be retained for a set period in accordance with applicable law. Once that period ends, the information is deleted entirely.

4.4 In the Event of a Security Breach

Should an unexpected data breach occur, j77 car will promptly notify affected users and take the necessary protective measures.

5. Disclosure and Sharing of Information

j77 car never sells your personal information to third parties for commercial purposes. However, information may be shared in the limited circumstances below:

• Payment Service Providers: The necessary information is shared with bKash, Nagad, Rocket, and approved banks to complete transactions. These third parties are bound by their own privacy policies.
• Identity Verification Services: Limited information may be exchanged with trusted verification agencies when account verification is required.
• Legal Obligations: Information may be disclosed to comply with court orders, lawful requests from law enforcement agencies, or applicable law.
• Fraud Prevention: Information may be shared with relevant authorities as part of an investigation into financial crime or fraud.
• Business Restructuring: In the event of a merger or acquisition, users will be informed in advance and the protection of their information will be ensured.

Your explicit consent will be obtained before sharing your information with any third party not listed above.

6. Cookie Policy

j77 car uses cookies and similar tracking technologies on the platform. Cookies are small text files stored in your browser that make your next visit easier.

6.1 Cookies We Use

• Essential Cookies: These cookies are necessary to maintain login sessions and ensure security. Without them, the platform will not function properly.
• Functional Cookies: These cookies are used to remember your preferences, such as your language selection.
• Analytical Cookies: These collect anonymous tracking data to help us understand how the platform is used. No personal identity is involved.

6.2 Cookie Controls

You can block or delete cookies through your browser settings. However, disabling essential cookies may prevent some platform features from working.

7. Your Rights

As a j77 car user, you have the following rights over your own information:

• Right to Access: You can request to know what information we hold about you.
• Right to Correction: If any information stored in your account is incorrect, you can request that it be corrected.
• Right to Deletion: In certain circumstances you can request that your information be deleted, though some information may need to be retained due to legal or contractual obligations.
• Right to Object to Processing: You can object to your information being used for marketing communications or analytical purposes.
• Right to Portability: You can request to receive your information in a readable format.
• Right to Withdraw Consent: You can withdraw any previously given consent at any time; however, withdrawing consent does not affect the validity of processing carried out before the withdrawal.

To exercise these rights, contact our support team. We generally respond within 30 business days.

8. Third-Party Connections

The j77 car platform offers games from third-party game providers such as Pragmatic Play, Evolution, and JILI. These providers may collect certain technical information (session IDs, gameplay data) for the operation of their games. They have their own privacy policies and are bound by them.

Payment services such as bKash, Nagad, and Rocket follow their own privacy policies. No information beyond what is necessary to complete a transaction is shared with them.

To learn more about us, read the About Us page, which covers j77 car's operations and values.

9. Minor Protection

All j77 car services are strictly for persons aged 21 (twenty-one) or above. We do not knowingly collect any information from persons under the age of 21.

An age verification process is completed at the time of registration. If there is reason to believe that a user has opened an account by providing a false age, we reserve the right to immediately suspend that account and delete the associated information.

If you become aware of an underage person using an account, please notify our support team immediately.

10. Changes to the Policy

j77 car may update this privacy policy from time to time. Users will be notified of any significant changes by email or through a notice on the platform.

After each update, the "Last Updated" date at the top of the policy will change. Continued use of our platform after a change is made will be taken as acceptance of the updated policy.

After any policy change, you can visit our FAQ section for clearer information about your rights and responsibilities, where common questions are answered.

11. Contact Us

If you have any questions or concerns about this privacy policy, or any requests regarding your information, please contact our support team. We provide support in both Bengali and English, 24 hours a day, 7 days a week.